Introduction To Management

Basic Management Training: Handle Difficult Conversations Successfully, Discover Effective Delegation Techniques, Deliver Feedback With Confidence, and Improve Employee Engagement 


Learn how to drive performance through your team and manage others effectively. This basic introduction to management is for those first-time managers and those managers who are yet to receive line management training. This introduction to management training was created using a variety of classroom and on-line facilitation to build a blended learning solution. Students receive the core management principles through bite-sized video tutorials whilst participating in interventions, feedback and role plays led by our management coach. The learning is reinforced by this strategy, creates added-value and delivers a first-class return on investment. The basic management skills that new and current managers will transfer back to their workplace are:

  • Explain The Role of Management
  • How To Overcome Challenges As A Manager
  • How To Manage Difficult Conversations
  • Delegating Effectively
  • Conduct A Feedback Conversation
  • Choose An Appropriate Management Style


Your team of managers will benefit from pre-learning content and self-assessment exercises. These are provided below and should be completed before the inhouse management day.

Management vs Leadership

Please watch the short video below and come prepared to discuss the differences between management and leadership.

Management Style Questionnaire

Please complete the self-assessment questionnaire below and come prepared to share your answers.

Download Management Style Questionnaire


During your facilitated introduction to management training course, managers will complete their management training with a clear understanding of the roles and responsibilities of a manager, and the skills and confidence to manage effectively. A typical management training day will cover the following aims and outcomes:

• To ensure line managers’ acquire the necessary skills to manage their team members and improve their output.

Following this introduction to management skills course, managers’ will be able to:
• Understand and describe the role of a manager.
• Be able to overcome common management challenges.
• Be able to manage difficult conversations with members of their team.
• Understand how to delegate to employees, using structured methods, to improve team productivity.
• Be able to deliver feedback constructively.

Classroom Activities
Classroom exercises in the core management disciplines incorporating fun elements to practice core management skills and develop key learning points within the safety of a classroom environment.

The Role of a Manager
Summarise online learning
Receive questions

Overcoming Challenges As A Manager
Game: Management Crossroads
This exercise will explore the challenges managers face whilst developing participants approach to them to successfully overcome them.

Managing Difficult Conversations
Exercise: We Need To Talk
A group exercise to build the confidence of managers in managing difficult conversations with employees.

Delegating Effectively
Exercise: Sink or swim: A training exercise in best practice when delegating to employees, including effective delegation plus the pitfalls to avoid.

Delivering Feedback
Exercise: How To Deliver Feedback Constructively: A group exercise to demonstrate the differences between constructive feedback, praise and criticism alongside best-practice techniques in delivering feedback effectively.

Management Styles
Exercise: Choosing The Appropriate Management Style: Managers identify a management style appropriate to the employee, their role and what the team requires from them.


Post-learning Management Materials

You’ll practice your newly-developed management skills back in the workplace. Here you will need to recall your learning in busy day-to-day situations. Thankfully, we’ve an app for that. Your core management skills are accessible from your mobile in handy 60-seconds reminders. Delivered in an animated style, with professional voice-overs, you’re only ever a phone or tablet away from a helpful ‘bite-sized’ recall of your management skills training.

introduction to management training clients

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Helen Hinds
Caleb Storkey
  • basic management trainer
  • New Manager Trainer
Helen Hinds MCIPD is an experienced and popular management trainer. Customers tell us that they appreciate Helen’s knowledge, charisma and energy. Helen is a Chartered CIPD member delivering a huge amount of know-how to your basic management training day.
Caleb Storkey coaches both owners and managers of private and public sector organisations. Caleb’s energy and team focus will motivate your employees to bring the best out of each other. Your managers will be energised by the supervisory skills training that Caleb brings to this in house management course.
We deliver blended learning starting with online video classes which share the essential knowledge and theories of modern management. Next, learners receive a facilitated introduction to management course workshop. Continuing for more than 6 hours, the core of the day is experiencing management training activities, led by a management coach, including role plays, games, and problem solving. Get in touch with a training advisor and see how we your managers are able to learn collectively.
Get a quick quote for inhouse training courses

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Training Course (required)

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