MANAGEMENT SKILLS IN-HOUSE
During your facilitated introduction to management training course, managers will complete their management training with a clear understanding of the roles and responsibilities of a manager, and the skills and confidence to manage effectively. A typical management training day will cover the following aims and outcomes:
• To ensure line managers’ acquire the necessary skills to manage their team members and improve their output.
Following this introduction to management skills course, managers’ will be able to:
• Understand and describe the role of a manager.
• Be able to overcome common management challenges.
• Be able to manage difficult conversations with members of their team.
• Understand how to delegate to employees, using structured methods, to improve team productivity.
• Be able to deliver feedback constructively.
Classroom exercises in the core management disciplines incorporating fun elements to practice core management skills and develop key learning points within the safety of a classroom environment.
The Role of a Manager
Summarise online learning
Overcoming Challenges As A Manager
Game: Management Crossroads
This exercise will explore the challenges managers face whilst developing participants approach to them to successfully overcome them.
Managing Difficult Conversations
Exercise: We Need To Talk
A group exercise to build the confidence of managers in managing difficult conversations with employees.
Exercise: Sink or swim: A training exercise in best practice when delegating to employees, including effective delegation plus the pitfalls to avoid.
Exercise: How To Deliver Feedback Constructively: A group exercise to demonstrate the differences between constructive feedback, praise and criticism alongside best-practice techniques in delivering feedback effectively.
Exercise: Choosing The Appropriate Management Style: Managers identify a management style appropriate to the employee, their role and what the team requires from them.