Line Management Training Course

In this first line management training, you'll learn how to delegate effectively, deliver constructive feedback, hold difficult conversations and choose appropriate management styles on this basic management course...
 

From £98 per manager when delivered, inhouse, at your company

What You'll Learn

Following this basic management skills course, your first line managers will be able to:

  • Understand and adopt the role of a manager.
  • Be able to overcome common management challenges.
  • Be able to manage difficult conversations with members of their team.
  • Understand how to delegate to employees, using structured methods, to improve team productivity.
  • Be able to deliver feedback constructively.
  • Be able to communicate effectively with their team.

Following completion of your training, you'll be a better prepared and more confident line manager!

From "how do I delegate?" to helpful strategies for managing uncomfortable conversations, we'll walk your managers through practical, step-by-step strategies that help develop them into engaging and effective line managers...

“What great days! As a team it was great spending quality time together and made you feel you were a part of something bigger.”Leader, Synergy Partnership

Get this Line Management Course, from £98 per manager

This basic management training course, delivered at your workplace, from £1180 per team
60-Seconds QuoteGet your training quote here

What are the In-house Training Activities?

Classroom exercises in the core management disciplines incorporating fun elements to practice core management skills and develop key learning points within the safety of a classroom environment.

Introduction: The Role of a Line Manager
  • Summarise online learning
  • Receive questions
  • Set the agenda for the day
  • Explore your default management style
Management Styles Exercise: Choosing The Appropriate Management Style:

Managers identify a management style appropriate to each employee, their ability and their motivation.  Having noted a short plan for developing their employees, managers learn how adapting management styles means leaving their comfort zone.



Delegating Effectively Exercise: Sink or swim:

A training exercise in best practice when delegating to employees, including effective delegation plus the pitfalls to avoid. Managers work in teams to identify a sound approach to delegating, identifying barriers and working on a real-life scenario.

Delivering Feedback Exercise: How To Deliver Feedback Constructively:

A group exercise to demonstrate the differences between constructive feedback, praise and criticism alongside best-practice techniques in delivering feedback effectively. Managers work together to build a useful approach to delivering feedback to their team members.



Managing Difficult Conversations: We Need To Talk

A group exercise to build the confidence of managers in managing difficult conversations with employees. Managers work together to rephrase common workplace conversations. Learning effective ways of opening and structuring work conversations these are tested with the option of a role play.



Option A: Coaching Skills

As a way of developing team members, managers learn a proven coaching technique - the GROW model. Your team members explore what good coaching conversations look like before testing their coaching and questioning skills with a role play.

Option B: Overcoming Challenges for New Managers

This exercise will explore some common challenges managers face following promotion from team member to manager. Participants will face a number of common situations and, guided by their facilitator, learn how to manage them effectively.

What Will I Learn About Line Management?

Following this training in first line management, your managers’ will know:

  • Their preferred and alternative management styles.
  • How to transform from team-member to new manager.
  • Approaches to managing the most common management situations.
  • Opening and structuring to have difficult conversations in the workplace.
  • Ways of delegating effectively to improve employees' motivation.
  • How to deliver constructive feedback that will develop team members.
“This was the most engaging course I’ve ever experienced!” Publications Manager, Northumbria University
Benefits
  • From only £98 per manager
  • Pre-learning materials
  • Travel included
  • Accommodation included

Get Training in Basic Management Skills, from £98 per manager

This line management course, delivered at your workplace, from £1180 per team
60-Seconds QuoteGet your training quote now

Line Manager Course Aims

basic management training materials

Learn how to drive improved performance through your team and manage others effectively.

This basic management course is for new managers and managers who are yet to receive line management training.

The line management skills that new and current managers will transfer back to their workplace are:

  • Explain The Role of Management
  • How To Overcome Challenges As A Manager
  • How To Manage Difficult Conversations
  • Delegating Effectively
  • Conduct A Feedback Conversation
  • Choose An Appropriate Management Style and Adapt For Different Employees

Training Styles
line manager training games

This introduction to management training is delivered using a variety of classroom and on-line facilitation to build a blended learning solution. Students receive the core management principles through bite-sized video tutorials whilst participating in interventions, feedback and role plays led by our management coach. The learning is reinforced by this strategy, creates added-value and delivers a first-class return on investment.


Training Materials
line manager training materials

Course materials and booklets are included within your line management course. No having to print handouts at work. No hidden fees. Each of your managers will receive a professionally printed and bound course booklet.

Your Management Course Trainer

Lois is your trainer and coach. With extensive experience across both commercial and public sector clients, Lois facilitates this management training course and regularly receives positive feedback on her ability to engage employees quickly and to deliver enjoyable yet productive management training. Additionally, Lois is CIPD qualified, a Master Practitioner of NLP and is accredited in Myers Briggs Type Indicators, and DiSC and leadership styles.


your trainer for this course

Why choose this Basic Management Course?

Start developing your management career with the UK's best-value training programs

Pre-Learning

Pre-learning training materials raise your managers’ knowledge of the subjects explored throughout their management training course.

Classroom Training

Cost-effective management training delivered at your offices from £98 per manager.

Post Training Support

Our library of management videos via our app promotes learning retention and improves your ROI.

Pre-learning for Line Management

Your managers will benefit from pre-learning which prepares their thinking for the team training day. Please view the short video and complete the management self-assessment below.


Please download and complete the management style questionnaire here. When you have responded to each statement, compute your scores and mark your score on the diagram on page 2.

Post-Learning Support
In your onsite training you completed a managerial self-assessment. To obtain a fuller picture, you were encouraged to obtain the views of your team members too. Below you will find forms, questions and a skills chart to help your team complete your managerial assessment.

Please download part 2 of your manager assessment here.  Ask at least 3 members of your team to score you on each question and add their scores to your the chart.


You'll practice your new management skills back at work. Here you will need to recall your learning in busy day-to-day situations. Your line management skills are available from your mobile in handy 60-seconds reminders. Delivered in an animated style, with professional voice-overs, you're only ever a phone or tablet away from a helpful 'bite-sized' recall of your basic management skills training.

Enhance Performance with Line Management Training

An opportunity to learn management techniques and enhance line management skills.

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