Line Management Training CourseEmpower Your Line Managers To Lead Their Teams. Our line management training courses help your managers to build their confidence, manage difficult team members and build a high-performing team.In this course for line managers, you'll master crucial skills, including delegation, providing feedback, handling challenging conversations, and adapting management styles to suit your team. Whether you're a new or experienced manager, this line management course will empower you to excel.
What You'll Learn
Following this basic management skills course, your first line managers will be able to:
- Understand and adopt the role of a manager.
- Be able to overcome common management challenges.
- Be able to manage difficult conversations with members of their team.
- Understand how to delegate to employees, using structured methods, to improve team productivity.
- Be able to deliver feedback constructively.
- Be able to communicate effectively with their team.
Following completion of your training, you'll be a better prepared and more confident line manager!
From "how do I delegate?" to helpful strategies for managing uncomfortable conversations, we'll walk your managers through practical, step-by-step strategies that help develop them into engaging and effective line managers...
Get this Line Management CourseUniquely, have this line management training, delivered as a team, from £1180
What are the Line Management Training Activities?Engaging and practical exercises in the core management disciplines. Incorporating fun elements, managers practice core management skills and develop their learning within a classroom environment or remote training course.
Introduction: The Role of Line Manager
- Summarise online learning
- Receive questions
- Set the agenda for the day
- Explore your default management style
Adapt & Thrive: Mastering Line Management Styles
Delegating Effectively Activity: Origami Drama
A training exercise in best practice when delegating to employees, including effective delegation plus the pitfalls to avoid. Managers work in teams to identify a sound approach to delegating, identifying barriers and working on a real-life scenario.
Delivering Feedback Exercise: How To Deliver Feedback Constructively:
A group exercise to demonstrate the differences between constructive feedback, praise and criticism alongside best-practice techniques in delivering feedback effectively. Managers work together to build a useful approach to delivering feedback to their team members.
Having Courageous Conversations
A group exercise to build the confidence of managers in managing difficult conversations with employees. Managers work together to build their confidence in completing uncomfortable workplace conversations. Learning effective ways of opening and structuring work conversations these are tested with the option of a role play.
- Improve communication within a team.
- Enhance relationships, deepen trust, and foster mutual understanding and support.
- Increase productivity by proactively seeking solutions and clarifying expectations.
- Engage in active listening and conflict resolution.
Inhouse: Coaching Practice
Online: First 30 Days for Managers
This exercise will explore some common challenges managers face following promotion from team member to manager. Participants will face a number of common situations and, guided by their facilitator, learn how to manage them effectively. Online public course only.
Own It! Transferring Your Learning Back to Your Workplace
Last but not least, every line manager identifies and commits to five actions they will complete following their attendance on this first line management course.
Each learner take a line manager course booklet back to their workplace.
Line Manager Training Box
What Will I Learn About Line Management?
Following this training in first line management, your managers’ will know:
- Their preferred and alternative management styles.
- How to transform from team-member to new manager.
- Approaches to managing the most common management situations.
- Opening and structuring to have difficult conversations in the workplace.
- Ways of delegating effectively to improve employees' motivation.
- How to deliver constructive feedback that will develop team members.
“This was the most engaging course I’ve ever experienced!” Publications Manager, Northumbria University
Get Training in Basic Management SkillsThis line management course, completed as a team, from £1180 per team
Line Management Course Aims
Learn how to drive improved performance through your team and manage others effectively.
This line management training is for new managers and managers who are yet to receive line management training.
The line management skills that new and current managers will transfer back to their workplace are:
- Explain The Role of Management
- How To Overcome Challenges As A Manager
- How To Manage Difficult Conversations
- Delegating Effectively
- Conduct A Feedback Conversation
- Choose An Appropriate Management Style and Adapt For Different Employees
Course materials and booklets are included within your line management course. No having to print handouts at work. No hidden fees. Each of your managers will receive a professionally printed and bound course booklet.
Lisa: Your Line Management Training Expert
A Journey of Experience and Expertise
Lisa's journey into the world of management training was carved from a solid foundation of real-world experience. She spent a decade immersed in the high-pressure environment of customer service roles within contact centres, mastering the intricacies of managing teams, resolving complex issues, and exceeding customer expectations.
After a decade of front-line experience, Lisa decided to take her skills to the learning and development field. Her transition was marked by a passion for equipping managers with the knowledge and skills required to excel in their roles. Over the past ten years, Lisa has been at the forefront of designing and developing leadership training programs tailored to the UK.
Lisa holds the title of Associate CIPD and is a TTI Insights behavioural analyst.
Why choose this Line Management Course?Start developing your management career with the UK's best-value training programs
Pre-learning training materials raise your managers’ knowledge of the subjects explored throughout their management training course.
Cost-effective management training delivered at your offices from £98 per manager.
Post Training Support
Our library of management videos via our app promotes learning retention and improves your ROI.
Pre-learning for Line Management
Your managers will benefit from pre-learning which prepares their thinking for the team training day. Please view the short video and complete the management self-assessment below.
You'll practice your new management skills back at work. Here you will need to recall your learning in busy day-to-day situations. Your line management skills are available from your mobile in handy 60-seconds reminders. Delivered in an animated style, with professional voice-overs, you're only ever a phone or tablet away from a helpful 'bite-sized' recall of your basic management skills training.