IN-HOUSE NEGOTIATION TRAININGWith your in-house negotiation training, your team of up to 12 employees will be managed by our inhouse trainer delivering six hours of classroom activities and role-plays. The in-house negotiation skills training helps employees achieve these outcomes:
• To develop learners negotiating skills and bargain effectively.
By the end of this negotiation skills course, employees will be able to:
• Demonstrate how to understand needs using effective questioning and listening techniques.
• Focus on shared goals ahead of personal goals.
• Employ assertiveness techniques and be able to make and refuse requests.
• Demonstrate understanding of the needs of others when negotiating.
• Recognise that what we intend to be understood can be perceived differently.
• Be able to overcome differences and use a shared problem/creative solution finding approach when negotiating.
Group exercises in how to negotiate effectively contain fun elements to develop negotiating skills techniques for participants, plus key learning points regarding effective communication.
Negotiation and Competition
Exercise: The Department Game
This exercise will raise awareness of the importance of being aware of the ‘bigger picture’. Employees will test their competitiveness and discover whether being overly focused on personal goals can be detrimental to team goals.
Testing Your Negotiating Skills
Exercise: Island of Opportunity
Participants explore the value of a shared problem/creative solution finding approach to negotiation. The exercise includes an opportunity to practise negotiation, teamwork and problem solving skills.
Overcoming Differences in a Negotiation
This exercise will provide team members with an opportunity for participants to practice how to overcome differences.
Assertively Make and Refuse Requests
Exercise: Questions to Probe, Explore and Challenge
Employees practice a number of assertiveness techniques for making and refusing requests.
Effective Summarising and Clarifying
Exercise: Special Offer
Learners will explore employees’ ability to listen, understand and summarise key points when delivering information. Key techniques include mitigating common obstacles to effective communication.
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YOUR TRAINER FOR THIS NEGOTIATION SKILLS COURSE
Helen Hinds MCIPD delivers negotiating skills training to commercial and public sector organisations to help their staff to negotiate and bargain effectively.
Helen is a Chartered member of the Chartered Institute of Personnel and Development.
Having written an impressive portfolio of management courses for line managers, Helen brings a unique wealth of experience and insight to this negotiation skills training course.
This expertise and experience, coupled with the fact that Helen receives the highest feedback ratings of all our trainers, means that her soft skills courses are constantly in high demand.
For more soft skills training courses…