Conflict Resolution

Carl Duncker Management Training

This article aims to explain to you what conflict resolution is, when it can affect your organisation and why discovering and implementing the best conflict management methods of it is so vital to the well-being of individuals and the company as a whole. The concept of conflict resolution is defined as the different processes which can be put in place to facilitate the ending of conflict in a peaceful manner. If resolved effectively, then conflict can sometimes have a positive effect on relationships in the workplace. However, if the problems are not dealt with successfully then the results can be damaging, and conflicting goals can quickly turn into personal dislike. This can lead to teamwork breaking down, and as people …

Employee Motivation

Carl Duncker Management Training

This article will hopefully shed light on the importance of keeping your employees motivated, and also provide you with different techniques of how you can boost morale and make individuals want to work for you. It is generally accepted that the more motivation employees have and the happier they are in their work then their levels of productivity will increase and the higher their standards of work will be. People differ on a personality dimension called locus of control, referring to which factors people believe influence their mood and behaviour. Depending on what your employee thinks, you should manufacture your approach appropriately. For example, soft sell strategies have logical appeals, emotional appeals, advice and praise. Alternatively, hard sell strategies involve …

How To Conduct Performance Management Appraisals

Carl Duncker Management Training

This article aims to teach you how to carry out a performance management appraisal in an efficient and effective manner to get as much out of the process as possible. A performance appraisal allows an employee’s skills, talents and contributions to the organisation be evaluated.They are a key part of career development as they enable employees to see how they can improve what they do and make their work more beneficial to the organisation. Not only can performance appraisals pave the way for new skills to be learnt, but also for attitude and behaviour to improve. All these things will lead to improved performance levels in the workplace. One useful method of conducting an appraisal is allowing the employee to …

Performance Management

Carl Duncker Management Training

This is an article allowing you and your business to gain a valuable insight into the art of performance management. Performance management can be implemented at a number of levels, but the overall aim is the same: to enhance employee effectiveness and efficiency to ensure that goals are consistently being met in the workplace. It can also be defined as the analysis of an employee, subsequently followed by an improvement of skills and therefore an increase in performance levels. The framework of the performance management process begins with a mission statement being drawn up, setting the standards for specific jobs and areas within a business. If certain employees or whole sections of your business do fall below your expected standards, …

Management Skills Launched via Udemy

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We are delighted to announce that all our core management skills are now available as online learning modules on Udemy. This allows for a blended learning approach to your training needs with clients receiving the relevant modules free when they hire an external trainer. The courses cover the ‘knowledge’ element of these core management and people development skills using HD video with professional narration and quizzes which test learning. Additionally, all courses come with MP3 to download, a full student manual and mind maps and cheat sheets. Communication Skills Training The first e-learning course to launch is Communication Skills: How To Improve Your Communication Skills In One Day. From an initial overview the course covers verbal and non-verbal communication skills, …